Technology Empowering U.S. Diplomacy and Development

Mobile Development Within Organizations - Panelist Bios

Mobile Development Within Organizations - Panelist Bios

Agencies across the federal government are grappling with the best ways to develop and deploy mobile to serve their customers. In the quickly-changing mobile landscape, agencies must be nimble and responsive to continually create successful mobile solutions. However, not all agencies face the same needs and constraints, and must establish a development process that works best for them. This panel will discuss what steps organizations can take to tackle mobile development most efficiently.


Ben Balter (@benbalter)GitHub

Named one of the top 25 most influential people in government and technology and described by the US Chief Technology Officer as one of “the baddest of the badass innovators,” and by the White House Director of Digital Strategy as “lightning in a bottle,” Ben Balter is a Government Evangelist at GitHub — the world’s largest software development network — where he leads the efforts to encourage adoption of open source philosophies, making all levels of government better, one repository at a time.

Previously, Ben was a member of the inaugural class of Presidential Innovation Fellows where he served as entrepreneur in residence reimagining the role of technology in brokering the relationship between citizens and government. Before that, he was a Fellow in the Office of the US Chief Information Officer within the Executive Office of the President where he was instrumental in drafting the President’s Digital Strategy and Open Data Policy, on the SoftWare Automation and Technology (SWAT) Team, the White House’s first and only agile development team, and as a New Media Fellow, in the Federal Communications Commission’s Office of the Managing Director where he played a central role in shaping the agency’s reimagined web presence. His paper, Towards a More Agile Government was published in the Public Contract Law Journal, arguing that Federal IT Procurement should be more amenable to modern, agile development methods.

As an attorney passionate about the disruptive potential of technology, Ben holds a J.D. and an M.B.A. from the George Washington University and is a member of the DC Bar. When not trying to change the world, he enjoys tackling otherwise-impossible challenges to sharing information using nothing more than duct tape, version control, and occasionally a pack of bubblegum.



Shawn Hardenbrook, Director, Web and Mobile Solutions (WMS), Office of Informatics and Analytics (OIA), Veterans Health Administration (VHA), U.S. Department of Veterans Affairs (VA)


Shawn Hardenbrook is the Director of Web and Mobile Solutions (WMS), aligned under the Office of Informatics and Analytics, in the Veterans Health Administration within the U.S. Department of Veterans Affairs. He is responsible for overseeing the development of mobile solutions, including Applications (Apps) and mobile-optimized Web sites, to assist Veterans, Caregivers and clinicians in addressing a range of health, management and administrative needs. Prior to his current role, he served as WMS’s technical lead.

Mr. Hardenbrook started his VA career in 1993 as a Master Social Worker at the Dallas VA Medical Center (VAMC). Shortly after entering VA, he began working on IT initiatives, first working on a scheduling system for a Sertraline drug protocol, and then on clinical documentation tools at the West Palm Beach VAMC in the mid-1990s. Mr. Hardenbrook coordinated the implementation of the Computerized Patient Record System (CPRS) at several VAMCs, including the VA’s first fully electronic medical center.

In 2001, Mr. Hardenbrook received awards from the Al Gore Hammer Program and the VA Secretary’s Scissors Program for creating the Compensation and Pension Record Interchange (CAPRI) application. CAPRI processes more than 100,000 electronic disability clinical exam templates per month, in addition to producing performance metrics and facilitating communication between VHA and the Veterans Benefits Administration (VBA). Mr. Hardenbrook also has held leadership positions with the Office of Information Technology (OIT), the VHA Office of Health Information (OHI) and the VHA Chief Business Office (CBO).

Mr. Hardenbrook holds a Bachelor of Arts in psychology from Florida State University and a Master of Social Work also from Florida State University.


Jason Stoner (@discocowboy), Director of Digital, MetroStar Systems

Jason Stoner is the Director of Digital for MetroStar Systems, where he blends his background in commercial advertising and product development and applies it to creating mobile and web products for the public sector that are engaging, usable and relevant.


Janet Stevens, CIO, Food Safety and Inspection Services, US Department of Agriculture

Janet B. Stevens, PMP, has served as the Chief Information Officer (CIO) at USDA's Food Safety and Inspection Service (FSIS) since April 2007. The Office of the CIO is responsible for supporting food safety, protecting public health, and ensuring food defense requirements through the development, implementation and protection of secure information systems, data and infrastructure.

Ms. Stevens oversees innovative and award-winning technical work associated with the deployment of cyber security systems for FSIS. She has also led several USDA eGovernment initiatives. She participated in the development of Federal recommendations for public web sites as part of OMB's Interagency Committee on Government Information Web Content Standards Working Group as well as the Federal Digital Government Strategy.

Ms. Stevens is a proponent of social media and other innovative methods of communication and data as avenues to improve outreach efforts with other departments and stakeholders, both within and outside of FSIS, as well as to improve data streams for the analysis of information available on the internet. She is dedicated to providing the best customer service possible, for internal FSIS employees and external stakeholders. She ensures that all FSIS employees have the IT tools necessary to fulfill the mission of protecting public health.

As CIO, Ms. Stevens leads the FSIS efforts in protecting the integrity of data and information. In 2012, Ms. Stevens received the U.S. Government Information Security Leadership Award for leadership of FSIS accomplishments in cyber security process and policy improvements.

Previously, Ms. Stevens was the Director of the FSIS Web Services Staff from 2004 to 2006 and was the Director of the Management Controls Technology Staff from 2006 until April 2007. She began her career at USDA in 1991 as a writer/editor for the Economic Management Service (now part of the Economic Research Service). In 1998, she became the web manager for the Risk Management Agency (RMA). At RMA, she also served as the acting Public Affairs Director. Ms. Stevens is a graduate of George Mason University, where she earned a Bachelor of Arts in English with a concentration in Communications in 1991.


Tom Suder (@tsuder), President, MobileGov

A respected thought leader in the Federal IT community, Tom Suder is the Founder and President of the Advanced Technology Academic Research Center (ATARC), a non-profit organization that introduces innovative technology from academic research labs to the Federal government and private industry with the goal of commercialization. Through a partnership with the MITRE Corporation, ATARC holds collaboration sessions featuring industry thought leaders and subject matter experts in the areas of mobility, cloud computing and big data and the group has published research documents featuring best practices, lessons learned and recommendations to the government.

Tom is a Strategic Advisor for the University of Central Florida’s Institute for Simulation & Training (IS&T), an internationally-renowned center of excellence that focuses on advancing modeling and simulation technology, including the integration of mobile, games and virtual worlds for learning. Tom is also the Founder and President of Mobilegov, a mobile integrator he spun out of UCF’s Mixed Emerging Technology Integration Lab (METIL).

Tom is a past winner of the Federal 100 Awards, a prestigious honor that recognizes government and industry leaders who played pivotal roles in Federal IT and made a made a difference in the way technology transformed the government.

He serves on several technology advisory boards, including the Professional Science Master’s Advisory Board, which is a part of the Telecommunications Management graduate program at the University of Maryland University College (UMUC).

Tom is an active member of the American Council for Technology-Industry Advisory Council (ACT-IAC), a prominent professional organization dedicated to the improvement of Federal IT through government and industry collaboration.  From 2011 to 2013, he served as Co-Chair of ACT-IAC’s Advanced Mobility Working Group (AMWG), an influential committee that helped shape the mobility component of the Digital Government Strategy.  ACT-IAC honored Tom's substantial impact in mobility by naming him the 2012 Industry Contributor of the Year.

Tom has held leadership positions on numerous ACT-IAC committees including: Advanced Mobility Working Group (Co-Chair, 2011-13); IAC Executive Board Nomination Committee (Committee Member, 2010); Management of Change Conference (Industry Vice Chair, 2008); and Program Committee (Vice Chair, 2007). In 2008, Tom won the IAC Chair’s Award for outstanding service and dedication to the organization.

In addition to his ACT-IAC committee work, Tom has been a lead contributor on several high-profile government collaboration initiatives within the organization. In 2011, he served as ACT-IAC Working Group Leader on the Myth Busters campaign, which was Point No. 25 in Federal CIO Vivek Kundra’s 25-point IT Management Reform Program. In 2010, he served as the ACT-IAC Working Group Leader for the Better Buy Project – an idea he proposed – which had a goal of helping make government acquisition more open and transparent by using social media tools and collaboration. While the project started out as an experiment by the General Services Administration, it has now become a new way of doing procurements by GSA.


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